Bend: yoga and wellbeing Terms and Conditions

Terms and Conditions

1. Introduction and Acceptance of Terms

  • Welcome to Bend Yoga and Wellbeing (“we” “us” “our”). By using our services, you agree to these Terms and Conditions. Please read them carefully.

2. Service Description

  • We offer mobile yoga classes, community yoga classes, online on-the-go-yoga classes, and educational resources. Our services may change, and we will notify you of any changes by updating the services listed on our website www.bend.co.nz/our-services

3. Booking and Payment

4. Cancellation

By you:

  • If you need to cancel a booking, please notify us more than 24 hours before the booking, by email to hello@bend.co.nz or text to 027 699 2380 for a full credit towards a future booking within the next twelve (12) months.

  • Single classes cannot be cancelled when booked as part of a Bend Movement Club block, and once a Bend Movement Club block has started, it cannot be cancelled.

  • Late cancellations (within 24 hours of the booking) or no-shows, will be charged in full and no refunds or credits will be available.

    By us:

  • We may cancel classes from time to time at our discretion and will give as much notice as possible. If we cancel a class, you shall be entitled to choose between a full credit to use within 12 months, a refund of your pre-payment for the cancelled class, or the option to attend an extra class that will be added to the schedule to make up for the missed class.

5. Health and Safety

  • Health Disclaimer: Participation is at your own risk. Please consult your healthcare provider before participating in our classes, especially if you have any health concerns or are pregnant.

  • Participant Responsibility: You are entirely responsible for your own health and well-being during our classes. Please listen to your body and do not hold any shape that causes pain or discomfort.

  • Emergency procedures: please familiarise yourself with the emergency evacuation/safety procedures of the venue and listen to the instructions from our team.

6. Liability

  • Waiver of Liability: to the maximum extent permitted by law, Bend Yoga and Wellbeing and our affiliated instructors are not liable for any injuries or damage that may occur during our classes.

  • Liability Waiver: By creating an account and/or attending a Bend: yoga and wellbeing mobile class /online class / or community class you agree that:

    o You understand that participating in an exercise class involves and inherent risk of injury; you agree that you are responsible for any injuries sustained by you as a result of your participation in the class (including prenatal) or any future classes you attend with Bend: yoga and wellbeing.

    o You understand that it is your responsibility to consult with a medical physician prior to my participation in any yoga class offered by Bend: yoga and wellbeing.

    o You have the consent of a parent or guardian to participate (if you are under 16 years old).

7. Privacy and Data Protection

  • We respect your personal information. To read our full privacy policy click here.

8. Code of Conduct

  • We create a warm and inclusive environment where all people feel welcome.

  • Behaviour Expectations: Please respect our instructors and other participants. Disruptive/rude/bullying behaviour or remarks are not tolerated. If our instructor forms the view you have breached these expectations, you will be warned and/or required to leave the session, and you will not receive a refund.

  • Venue Agreements If using third-party venues, any relevant terms agreed with venue owners will apply.

9. Intellectual Property

  • Content Ownership: We own all intellectual property including class materials and website content.

  • Use of Content: You may use our materials for personal use only. Redistribution, publication or commercial use is not allowed without our permission.

  • You may not record our classes or photograph other participants.

9. Dispute Resolution

  • Process: If you have a dispute, please contact us to try to resolve it. If necessary, disputes shall be resolved through an independent third party mediator agreed by both parties.

  • Jurisdiction: These terms and our services are governed by New Zealand law.

10. Changes to Terms and Conditions

  • Modification Rights: We may modify these terms at any time. We will notify you of any changes by updating the terms on our website.

  • Effective Date: These terms were last updated on August 2024.

11. Contact Information

  • If you have any questions or need clarification on these terms, please contact us at hello@bend.co.nz

12. Compliance with Local Regulations

  • We comply with all local council regulations for operating a mobile business.

13. Comments, feedback and testimonials

  • If you provide us with comments, feedback or testimonials, whether written, verbal or otherwise, you consent to us using this information in our marketing collateral. We will not identify you by name unless you have given us permission to do so. Should you wish to revoke any information you have provided us please advise us by contacting hello@bend.co.nz, and we will remove reference to your remarks in any future collateral.

If you have any questions or comments in regards to Bend: yoga and wellbeing Terms and Conditions please email hello@bend.co.nz